I have taught oral and written communication classes all over the world from the company boardroom to graduate trainees. I teach the persuasion module on London Business School’s Launchpad Programme for entrepreneurs and have written seven books on persuasion, pitching, selling and networking. Many of my clients and students work and live in the UK, speaking English as a second language. They get frustrated in their communication with native speaking Brits (even if they have lived in the UK for decades) because it is often difficult to discern the true meaning behind the words being used. My ‘Reading Between The Lines’ programme is designed to help you understand the codes at play and give you better outcomes in your communication with native speakers. It was oversubscribed last time and got very enthusiastic reviews. Most importantly, it helped the participants achieve much better results. The programme is highly interactive and includes lots of light-hearted role plays so you learn whilst you laugh.